Thank you for visiting and shopping at Superior Screens. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment processing time will vary depending on the type of product.
Standard size and colour products (according to the website) will be shipped within 7-10 work days. Custom products and gates will be shipped within 3-4 weeks. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed, you will be contacted for further information. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time will vary according to location and shipping agent. If you received your order with the packaging damaged, please photograph the damaged packaging before unwrapping. Please email photos of the packaging and any damaged product to sales@superiorscreens.com.au. Please save all packaging materials and damaged goods until the matter is settled.
INTERNATIONAL SHIPPING POLICY
Pricing and terms of shipping on application. Orders for international shipping cannot be processed online. We currently do not sell outside of Australia and New Zealand at this time. Please call 1800 875 676 (within Australia) or +61-7-3208 1030 (outside Australia) for assistance with your order.